Many companies wrestle with choices around whether they will be better off using internal resources for training, coaching and development programs versus using external consultants. Based on our team’s 50 years of experience in Performance Coaching and Leadership Development both as consultants and as operations executives who have had to decide when to use consultants, we have found distinct trends and key factors which influence the decision making process. To explore this topic it is helpful to distinguish between 3 different areas where the choice of using internal or external resources may be appropriate.
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