Management Systems

At its core, your Management System is the structure, tools, and leadership actions that enable you to manage and improve your business, while bringing out the best in your people. We use the term “business” very generically – whether you are manufacturing widgets, providing a unique customer experience, or mining resources, your Management System is the backbone that optimizes your processes and your people.

Further, a strong Management System creates alignment throughout the organization, linking strategic priorities and metrics to the frontline process level, creating accountability, fostering teamwork, and harnessing the knowledge and expertise of the people doing the work. This leads your teams to self- manage and self-improve. Its importance, therefore, cannot be over-stated as it’s the key driver of performance improvement programs, creating ownership and sustainment for the long term.

The Value

Your core processes are your core business. But if your leaders are too busy to actively manage these, what is it they’re too busy doing? Nice-to-do activities as opposed to top priorities? Things they think are important but aren’t really adding value? Firefighting as opposed to managing proactively or in real-time? Solving recurring problems instead of addressing root causes? For Management Systems, a small investment in time up front pays long-term dividends and prioritizes activities that provide the highest return-on-effort. They clarify the daily and/or weekly required actions, harness the expertise and efforts of your people, reduce the need for projects, and overcome the biggest challenge of process improvement – sustaining results.

While some organizations “get by” without formal Management Systems in place, they’re definitely not optimizing their processes and people. Almost all high-performing and highly engaging organizations have robust management systems as their backbone, supporting the execution of their core processes and culture.

 

Our Approach

In order to actively employ Management Systems that provide the structure, tools, and leadership actions to manage and improve your operation, The Engine Room supports organizations in understanding and implementing the answers to some of the following questions:

  • Are key work activities aligned from your Vision, Strategy, Systems, and Processes?
  • Are you currently actively managing and monitoring your processes, and how they are executed?
  • Are the KPIs and proper meeting structures in place that are truly supporting the right business outcomes?
  • Are your leaders at all levels connecting information to accountable action and results?
  • Are your current Management Systems creating an upward spiral for continuous improvement?

A truly effective Management System comprises the elements of planning, implementation, operation, assessment, improvement, and management review.  Through a process of identifying, measuring, and assessing the root causes of targeted improvement opportunities within current Management Systems (and/or lack there of), we deliver tailored resources to strengthen organizational structures to ensure performance is sustained and continually improved.

 

Expected Results

Management Systems are a set of interconnected components for the guidance and control of planned actions. Expected results, therefore, support the purpose of aligning, improving, and sustaining the critical actions needed to meet your intended business outcomes. Organizations will achieve:

  • Increased understanding of current operations and the likely impact of change
  • More efficient use of resources to achieve business objectives and results
  • Improved risk management with the ability to demonstrate compliance
  • Increased alignment throughout the organization, linking priorities and metrics to frontline processes
  • Improved accountability and teamwork that harnesses the expertise of the people doing the work
  • A system that helps teams self-manage and self-improve while driving the culture you desire

While some organizations “get by” without formal Management Systems in place, they are definitely not optimizing their processes and people. Almost all high-performing and highly engaging organizations have robust management systems as their backbone, supporting the execution of their core processes and culture.


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