Unlike an internal safety perception survey or online safety assessment (which typically produces high-level symptomatic data points, great for benchmarking; yet problematic in addressing specific safety determinants, improvement opportunities and or strategies), the Engine Room Operational Safety Diagnostic is uniquely different.
Through a two pronged approach of conducting a series of tailored and candid one-on-one interviews with leaders and employees from the full vertical slice of the organization coupled with direct field and leadership observation, the safety data points gathered are impressively specific and robust in comparison.
To obtain both the best quality and a representative sample of perspectives, The Engine Room typically targets 60-70% of leadership positions (Directors/Managers/Supervisors), and approximately 5-10% of front line employees attaining feedback from the ‘full vertical slice’ of the organization. Each interview takes between 30 and 45 minutes long and is based on a question set tailored with the client organization which includes but is not limited to:
- The clarity and support for safety goals and objectives
- Safety leadership alignment and managerial capability
- The effectiveness of safety and operational communication practices
- Safety systems and processes
- Employee engagement and the culture of accountability
- Safety and operational performance and the ability to execute
Surveying a cross-section of the organization allows the Engine Room to determine safety leadership and process improvement opportunities at an organizational level as well as pin-point regional opportunities and mitigation strategies that support safety and operational performance. Direct observation of routine operational activities such as; field work, field level risk assessments, planning sessions, formal and informal crew safety meetings and safety communication practices, from seasoned Engine Room safety professionals provides additional value in support of aggregating the highest quality data points which support the diagnostic process.
Following the completion of the interview and observation portion of the diagnostic, the Engine Room team members prepare an Operational Safety Diagnostic report outlining the key findings/themes including strengths, challenges and root causes of operational improvement, leadership and safety opportunities and outline specific recommendations for client organization consideration. The conclusion of the diagnostic phase is the presentation of the Operational Safety Diagnostic report to the client organization senior leadership team.