Insights

Choosing the Right KPIs and Utility Metrics

Insights

Industry

Operational Performance

In this segment, The Engine Room’s Managing Partner, Duncan Kerr, and Senior Client Partner, Chris Ufford, address the critical role that metrics and data quality play in driving organizational performance. Duncan speaks to the importance of choosing the right organizational metrics and the risks of measuring what is easy rather than what is meaningful, while Chris examines utility reporting practices, core systems usage, and the discipline of data hygiene as foundations for sound operational decision-making.

Subscriber Access

Unlock Deeper Insights with The Engine Room

Join our community and gain exclusive access to our newsletter, full insights, thought leadership, and expert perspectives that shape our approach and principles. Dive deeper into the strategies that drive high-performing teams, leadership excellence, and operational success.

Sign up today to stay ahead with actionable knowledge designed to elevate your impact along with your organization and team.

Additional Insights

Electric Utility Sector OM&A Cost Management Best Practices

13 min read

Reducing Frontline Supervisor Administrative Burden

1 min read

Electric Utilities and Re-imagining The Customer Experience

7 min read

Establishing Clear Roles and Responsibilities in the Utility Sector – A Point of Difference

5 min read