Operational Diagnostic
The value of candid employee feedback, root cause analysis, and performance data examined through an unbiased Operational Diagnostic is vital. The information serves as a roadmap, enabling senior leadership to address operational challenges, identify fiscal opportunities, and understand the workforce’s cultural realities – insights often missed in internal audits or surveys.
The Operational Diagnostic identifies, measures, and assesses the root causes of challenges impacting all facets of operational performance and compliance. Our methodology is based on the premise that meaningful performance arises from the convergence of strategy, process, leadership, systems, and execution. As a result, the diagnostic evaluates the essential characteristics needed to enhance performance, facilitating rapid development and providing senior leadership with targeted recommendations.
The Diagnostic’s Versatility Supports:
- Operational Performance Improvement Initiatives
- Transformational Change Projects
- Organizational Safety Improvement Programs
- Productivity, Efficiency and Work Execution Objectives
- Planning and Scheduling Optimization Plans
- Technology System Implementation Initiatives
The Operational Diagnostic Process Involves:
- Interpreting and evaluating the company’s practices and culture related to:
- Clarity and support for business goals and objectives
- Leadership alignment and managerial capability
- The effectiveness of communication at all levels
- Efficacy of business processes
- Employee engagement and the culture of accountability
- Effectiveness of business metrics
- Distinguishing between the symptoms and root causes of issues surrounding operational performance, compliance, and the unique cultural conditions within the organization or business unit.
- Identifying the barriers to establishing and maintaining a strong culture and operational performance, while providing unbiased feedback free from preconceived notions that may be difficult for in-house personnel to avoid.
After completing an Operational Diagnostic, senior leadership is provided clarity over the material opportunities that exist to accelerate bottom-line results. This includes a roadmap that pinpoints the operational challenges, fiscal opportunities, and cultural realities of the target workforce. Inevitably, this leads to The Engine Room’s Strategy Development phase.
Strategy Development
The Engine Room’s approach to Strategy Development exemplifies our thorough understanding of our client’s unique operating conditions. Specializing in complex operational performance improvements, we understand the importance of aligning with the client’s operating conditions, cadence, objectives, and goals.
Change initiatives must appreciate that employees have evolving commitments that are critical to ongoing operations. That is an important reason why our approach leverages natural synergies associated with tactical sequencing and linking of project charters. This minimizes ‘initiative overload’ by aligning with each part of the organization’s operating cadence.
While the Operational Diagnostic clarifies your current position, Strategy Development outlines the path forward with a measurable and actionable plan.
The Strategy Development Process Involves:
- Aligning vision, values, principles, and purpose to create a cohesive message that unites your organization and fosters a shared commitment to positive change.
- Prioritizing high-value initiatives and breaking down complex challenges into manageable steps, enabling team members to make progress incrementally.
- Defining essential components that establish the scope of operational goals, incorporating numerical targets and qualitative benchmarks of success.
- Providing strategic advice on the pros and cons of various operating strategies and improvement initiatives based on extensive experience with similar organizations.
- Offering change management planning and support to assess readiness for change and devise tactics that enhance employee buy-in, involvement, ownership, and engagement throughout the transition.
