Grid Modernization and Productivity

Learn how grid modernization combines advanced technology and realistic productivity strategies to help utilities meet evolving demands and drive industry-wide progress.
Choosing the Right KPIs and Utility Metrics
In this video, discover why selecting the right metrics and enforcing disciplined data practices are essential for accurate reporting, effective system use, and high‑quality operational decisions
Optimizing Design Technician Productivity

An outline of an optimized future state vision for a day in the life of the Design Technician.
The Role of the Utilities Program Manager

Learn how good Program Mangers position themselves to provide insights into work program strategy, critical trends and field awareness.
Applying System Thinking to Job Design in the Utility Sector

Explore the links between system thinking and job design and the impacts on workloads and organizational structures.
The Challenges of Supplier Management

Learn about the common two traps that prevent companies from improving the performance of suppliers.
The Role of Functional Specialty Departments

Take an in-depth look at the history, responsibilities, customers, supplies, and pitfalls of being a Functional Specialist.
Project Management: Capability & Performance Evaluation
In this video, discover how building disciplined project management capability and evaluating PMs beyond traditional metrics creates a more accurate, holistic view of effectiveness in complex operations.
Self Diagnosing Operational Pain Points: A Significant Risk

Find out the ways organizations miss the mark when trying to self-diagnose their operational pain points.