Blog - The Engine Room

14 Jan Front Line Employees and Engagement

Posted at 21:04h in insights by Administrator

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Many employees have experienced situations in their careers where they felt truly engaged in the activities of the organization. Similarly, many people have experience the feeling of disengagement. In most cases the differences between engaged and dis-engaged organizations are found at either senior or middle...

09 Jan Middle Management Are More Aligned with the Front Line Employees

Posted at 21:02h in insights by Administrator

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Middle management is the meat in the sandwich in every business. Middle management has to deal with the demands and the expectations of the executive, and middle management has to deal with the reality faced in operations, with customers and stakeholders. So while the executive...

02 Jan Big Systems That Underperform – Technology Implementation

Posted at 20:59h in case-study-insight, insights by Administrator

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Big Systems That Underperform - Enterprise Resource Planning (ERP), Asset Management systems or Centralized Maintenance Management Systems (CMMS), Health and Safety systems, and Enterprise Performance Metrics (EPM). The common view is that to be competitive in the business world today, companies must leverage technology and embrace...

19 Dec Perspectives on Performance Improvement & Implementing Change

Posted at 20:54h in insights by Administrator

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As an operations leader and consultant who has worked in the performance improvement and operations leadership areas for over 25 years, I am convinced that performance occurs when the combination of leadership, strategy, process, technology, engagement and execution all converge. No single area is the...

13 Dec Overlooked Operational Challenges in Gaming

Posted at 21:34h in white-paper by Administrator

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Based on the results of a number of operational assessments and performance improvement initiatives in the gaming sector, it is apparent that performance improvements with significant impact on revenues can be realized through improving work practices at the local management and front line levels. Additionally, these challenges and opportunities are completely within the control of operational leaders and frontline staff to mitigate and require little to no capital expenditures to correct.

10 Dec Value of Leadership Development and the Training Myth

Posted at 21:33h in white-paper by Administrator

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Senior Managers come to work every day to improve results. We need to continually get better, cheaper, and faster, or our competition will eclipse us. We spend time (lots of time) assessing our strengths and weaknesses, examining budgets and strategies, and refining our vision. All in an effort to gain that slight edge which will enable us to stay ahead of the competition. However, the critical question is, “where does one invest, to get the best bang for the buck in becoming better, cheaper, and faster?” Your leaders are your edge. Inspiring leadership is the key ingredient in a highly engaged workforce. A highly engaged workforce is a distinct competitive advantage that provides the most significant return for your business.

26 Nov Adverse Trends in Business

Posted at 18:44h in white-paper by Administrator

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In today’s business environment, companies expect to contend with traditional business challenges such as technical operating issues, competitive markets and financial imperatives. In addition, there are newer developing challenges such as; changing regulatory requirements and increasing expectations with respect to the environment and social license. However as companies seek to respond to these internal and external pressures we see distinct trends in both how companies attempt to respond to these challenges as well as trends in how companies often fail to respond well or spend too much to address their challenges. Some of the more significant adverse trends we see in business today include: